Reprint Services Team

Sales and Marketing Manager
Your initial and continued contact with Reprint Services is Greg Highberg, National Sales and Marketing Manager. Greg will see that your needs are being met to the best of his ability. He will review and coordinate projects including direct mail marketing, in-house advertising and special advertiser programs with you and the sales representative. Questions concerning agreements, special projects, billing concerns, production quotes, commission changes,etc. can be addressed directly to Greg. He will also be available for follow-up visits at your request. Essentially, Greg will be accessible to you in any way necessary to ensure your success with Reprint Services.

Researcher
A necessary and crucial assistant to the sales representative, the researcher becomes an expert on your publication(s). They read the publication(s) within 3 days of arrival at Reprint Services to develop new leads, always looking for new markets for reprint sales. While maintaining Telemagic - Reprint Services’ contact management system - they update the sales representatives of upcoming trade shows and events.

Sales Representative
Having a wealth of knowledge not only about your publication(s), but also your specific customers' needs, your sales representative will aggressively sell reprints of your editorial content as well as selling the value of reprints to promote future sales. They will develop a great understanding of your publication(s), potential articles, prospective clients, and the process of producing reprints. They work very closely with the researcher and the contract sales manager to help promote your publication(s) in all possible venues.

Job Planner
From a production standpoint, they will field the estimates, the jobs and all the production questions. Overflowing with a great deal of knowledge in quality printing and production, they are an asset for both the sales representatives, the end user and for you.

PreFlight
Members of our preflight team play an important role in the appearance of your reprints. They work with you to create the standards to which every reprint must be produced, then make sure these standards are followed in production.

Customer Service Representative
They are the liaison between sales and production to ensure quality reprints. They track all jobs in-process, so they will be extremely knowledgeable about both what the customer and the publisher expect from each job. Customer services is their name, and their goal, to both you and the customer buying your reprints.

Management
Essentially, they are available to the publisher and the reprint team at all times, in any facet.